FAQ
1. Where do you ship?
We ship worldwide! Unbox It Now proudly serves customers in over 50 countries. Wherever you are, we’ll do our best to deliver to your door.
2. How much does shipping cost?
We’ve negotiated some of the best international shipping rates and pass those savings on to you. Shipping costs depend on your location and the size of your order. You’ll see the exact shipping cost at checkout before you place your order.
3. How long does delivery take?
Delivery times vary depending on your location. Most orders are processed within 1–3 business days. Standard international shipping typically takes between 7–21 business days. You’ll receive a tracking number as soon as your order ships.
4. How can I track my order?
Once your order has shipped, you’ll get a confirmation email with your tracking details. You can follow your package’s journey anytime.
5. What if I need to change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible. Once an order is processed and shipped, we’re unable to make changes.
6. What’s your return policy?
We accept returns within 14 days of delivery for unused items in their original packaging. To start a return, please contact our support team for instructions.
7. How do I contact customer support?
Our team is here to help 24/7.
You can reach us by email at contact@unboxitnow.com or through our Contact Us page.
8. Are your products quality checked?
Yes every product we sell goes through strict quality control. We stand behind everything we ship and want you to be fully satisfied with your order.
9. Do you offer bulk or wholesale orders?
Yes! If you’re interested in bulk purchases or wholesale pricing, please email us with your details and we’ll be happy to help.
10. Where can I learn more about Unbox It Now?
Check out our About Us page to learn about our story, our mission, and how we help customers worldwide get the best products delivered with unbeatable shipping rates.